Orum is an AI-powered live conversation platform designed to enhance sales team productivity by automating and optimizing outbound calling processes. It offers features like parallel dialing, intelligent call routing, and real-time analytics to increase connect rates and streamline workflows. With integrations to popular CRMs and tools, Orum enables sales representatives to focus on meaningful conversations, while managers gain insights for coaching and performance improvement. The platform is particularly beneficial for organizations aiming to scale their sales outreach efficiently.
Key Features
- AI-powered parallel dialing to increase call efficiency
- Real-time analytics and reporting dashboards
- CRM integrations for seamless workflow
- Automated voicemail drops and call notes
- Intelligent call routing and prioritization
- Virtual salesfloor for team collaboration
- AI-driven coaching tools for performance enhancement
- Call recording and transcription for quality assurance
Pricing
- Launch plan: $250 / month
- Includes:
- Unlimited calls
- Virtual Salesfloor
- Click-to-Call, Power, and AI Parallel Dialing (up to 5)
- 5 Caller IDs Per Month
- Boost Connect
- Caller ID Reputation Monitoring
- Call History, Recordings, and Analytics
- Auto-voicemail Drop
- Multi-integration (Apollo, Gong, HubSpot, Outreach, Salesforce, Salesloft)
- Ascend plan: Contact for pricing
- Includes:
- International Dialing
- Data Enrichment (200 credits per rep per month)
- AI Objection Detection
- AI Call Summary
- Team Configuration, Enterprise Roles and Reporting
- AI Dial-tree Navigation
- Voicemail Sequencing
- Call Library
- AI Parallel Dialing (up to 10)
- 10 Caller IDs Per Month
Pros
- Significantly increases call connect rates
- User-friendly interface with seamless CRM integrations
- Provides valuable insights through real-time analytics
- Enhances team collaboration with virtual salesfloor
- Improves sales rep performance with AI-driven coaching
Cons
- Pricing may be high for smaller teams
- Requires annual commitment, limiting flexibility
- Some users report a learning curve with advanced features
- Limited customization options for certain workflows
